Support for the Copernica integration for Magento 1 will stop after November 1st 2018. After this date users will not be able to submit any support tickets for this module and the software is being deprecated.
Where to Start
If you encounter any problems using or setting up the integration, please let us know — we're here to help!
You may want to first search the following:
- the Troubleshooting Guide, where you can find information about the most common issues.
- the Copernica Documentation.
If you need further assistance, please raise a support request (see below). Alternatively, if you feel you have encountered a bug in the integration, or wish to request a feature, please send a support request as well.
Raising a Support Request
Please note that we do not offer support by phone, raise your questions by sending us an e-mail.
You can simply raise a support request by e-mailing your question to copernica@support.cream.nl