Support for the Copernica integration for Magento 1 will stop after November 1st 2018. After this date users will not be able to submit any support tickets for this module and the software is being deprecated.
By linking your Magento webshop to Copernica Marketing Software, you will be able to create professional email campaigns and automate email marketing throughout the customer journey. The integration automatically synchronizes all relevant data from your webshop to Copernica, including customer data, products viewed in the shop, shopping basket data, orders and newsletter subscriptions. More information about Copernica.